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Shipping & Returns

RETURNS POLICY

 

Shop with confidence.  If for any reason you are not happy with your purchase, you may return the item(s) within 15 days for a refund back to the original form of payment, minus the shipping charge.

 

8telier.com reserves the right to decline your return if these Conditions are not met. 

*Return items MUST be unworn, unwashed, undamaged and unused with all original tags attached.

 

TO MAKE A RETURN

1.      Contact us for a Return Authorization number:   customerservice@8telier.com

We will not accept any returns without a Return Authorization number (RA #).

 

 2.      Upon receipt of a Return Authorization number, pack and securely seal the merchandise in the original package if possible          and mark your RA# on the outside of the package.

 

 Send pre-paid and insured to:

 8telier

 Attn: Returns

 958 111th Ave NE #1203

 Bellevue, WA  98004

 

8telier will not accept responsibility for reimbursement or compensation of lost packages without proof of delivery, or for return/exchange without an issued RA#.

 

3.      Refunds will be processed within 5 days of receiving your return.  We will email you a receipt confirming the return as soon as it’s processed.